QUALITY DEVELOPMENT OF TOURISM INFORMATION CENTRES

in the District of Heinsberg

- Mystery-Check (phone, e-mail, visit on-site)

- Data analysis

- Actions and recommendations

- Individual TIC consultancy

- Workshops on quality of services

- Development of a CD - signage, information furniture

- Co-ordination, consultation, production supervison

Contracting body: Kreis Heinsberg, Heinsberger Tourist-Service e. V. 2008-2011